Define the service expectation
Choose the request behavior and evaluation window that reflect the availability commitment being monitored.
Sense / Analyze & respond
Connect a service objective to a response.
Sense connects service objectives with actionable notifications inside Unified Observability. Teams can define the behavior they need to protect and give responders the service context required to investigate when an alert calls attention to that objective.
Alerts & SLOsSense
Review the invoice API availability objective and prepare the notification context for its on-call owner.
In the workspace
Service objective
Invoice API · Request availability
Evaluation scope
Production requests · Agreed window
Response context
Billing on-call · Investigation view
Carry the objective and investigation context into the notification.
How it works in Sense
The service owner has an explicit objective to review and a notification path tied to the operational question. Responders can understand what needs attention and where to begin checking the evidence when the alert conditions are met.
Review the alert conditions
Check how the objective informs notification rules and confirm that the conditions match the service owner’s response expectations.
Prepare the responder handoff
Associate the responsible team and relevant investigation view so the notification arrives with useful context.
Bring Sense to your team.
Explore alerts & slos around your company’s workflows.