Identify the telemetry in scope
Specify the service data covered by the review and establish who owns the retention decision.
Sense / AI operations
Sense helps teams plan how telemetry is stored and retained within Unified Observability. Review the investigation needs of a service and translate them into an explicit retention policy that the responsible owners can assess over time.
In the workspace
Invoice API · Logs and traces
Billing review and incident follow-up
Retention period · Owner review
Make the retention decision explicit for each telemetry scope.
The service owner has a defined telemetry scope and a retention decision to review with the teams that depend on it. The policy can be assessed against investigation requirements and applicable data-handling rules before it is applied.
Specify the service data covered by the review and establish who owns the retention decision.
Discuss how incident follow-up and billing reviews use historical evidence, including which records they need to remain available.
Confirm the proposed retention period and revisit it when investigation practices or data-handling requirements change.
Explore retention policies around your company’s workflows.