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Training agents to use tools reliably

Model training7 mins read

Introduction

Agents fail less on reasoning than on mechanics: the wrong argument format, a skipped confirmation step, a retry that never ends.

Build the environment first

Train against a sandbox that mirrors your real tools and data, with rewards for completing the task and penalties for unsafe actions.

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Model training

Build frontier models and agents that learn from experience.Why the next generation of enterprise AI will be trained on your own work, and what it takes to run that loop safely.General-purpose models are remarkable, but they don't know your contracts, your claims rules or the shorthand your engineers use. The gap between a demo and a dependable system is almost always domain knowledge.Learning from experience closes that gap. Instead of prompting harder, you let a model practise on your tasks, score the results against what good looks like, and keep the improvements.Continue reading

Fine-tuning or prompting? A practical decision guide

Guides

Introduction

Most teams reach for prompting first, and they should. It's fast, cheap to change and easy to review. But prompts hit a ceiling when a task needs a consistent format, specialised vocabulary or behaviour that's hard to describe in words.

5 mins readContinue Reading

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