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//Trust Center

Security and trustat DataObserve.

Discuss security requirements and request evidence for your proposed deployment.

  • Security

    Availability & disaster recovery

    Review availability targets, backup requirements and recovery testing before deployment.

  • Data security

    Customer data protection

    Review data classification, encryption and access requirements for your deployment.

  • Compliance

    Security review

    Review security, privacy and sensitive-data requirements for your deployment.

//Overview

How does DataObserve protect customer data?

A security review should cover personnel practices, software development, vulnerability management, incident handling, data isolation and identity and access management. Request current evidence for the scope of your proposed deployment.

Confirm authentication, secrets management and logging requirements with our team. Available controls and their configuration need to be assessed for the proposed environment. Report suspected vulnerabilities through our contact page.

//Security

Security requirements to review

  • Personnel security

    Request details of personnel screening and security training practices applicable to the engagement.

  • Secure software development

    Review code review, testing, scanning and rollback requirements before production deployment.

  • Vulnerability management

    Agree on scanning scope, frequency and remediation expectations for the deployment.

  • Incident response

    Define incident ownership, escalation procedures and notification obligations in the engagement terms.

  • Data isolation

    Confirm environment separation, account boundaries and permitted data use before providing sensitive information.

  • Identity & access management

    Review least-privilege access, identity integration and multi-factor authentication requirements.

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//Product security

Deployment controls to confirm

  • Authentication & authorization

    Confirm supported identity providers and required authentication policies for your deployment.

  • Auditing

    Confirm which events are logged, how long records are retained and who can access them.

  • Secret management

    Review secret storage, access and rotation requirements for accounts, pipelines and connectors.

//FAQs

Trust Center: questions teams ask

  • Found a vulnerability?

    Report suspected vulnerabilities through our contact page. Avoid including credentials or sensitive data.

  • How do I report a security vulnerability to DataObserve?

    Use our contact page to report a suspected vulnerability. Share enough detail for assessment while avoiding credentials and sensitive data.

  • Does DataObserve support single sign-on?

    Contact our team to confirm identity-provider support and authentication options for your proposed deployment.

  • Is customer data isolated?

    Discuss required isolation boundaries and request configuration details for the proposed environment.

// Designed for enterprises

We safeguard your company data and protect workspace privacy.

Review security, data handling and deployment requirements with our team.

  • Security and privacy

    Keep sensitive information within your organization’s approved data boundaries.

  • Governance and access

    Define who can access connected data and which actions require approval.

  • Enterprise deployment

    Plan deployment around your infrastructure and operational requirements.

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