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Flow / Enterprise operations

Follow the decisions behind process activity.

Flow helps operations teams follow workflow activity over time, keeping decisions and approvals connected to the work they affect. Use that process context to understand a case’s progress and identify the handoff that needs attention.

Operational oversightFlow

Read the current wait in the context of earlier decisions.

How it works in Flow

The purchasing coordinator can explain where the request stands and direct a follow-up to the relevant owner. Earlier activity remains part of the review, helping the team understand how the request reached its current checkpoint.

01

Choose the process record

Start with the specific purchase request and the question about its progress.

02

Review the activity

Examine the available decision and approval history to understand completed work and the current checkpoint.

03

Make the follow-up specific

Identify the pending decision and responsible owner, then prepare a follow-up grounded in the request’s actual context.

Bring Flow to your team.

Explore operational oversight around your company’s workflows.

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