Choose the investigation scope
Focus the search on the affected service and the time surrounding the reported failure.
Sense / Collect
Find the event that explains the failure.
Sense brings application events into Unified Observability, helping engineers search the details of a failed operation with its service context in view. Start with an affected request and examine the events that describe what happened inside the application.
Logs & searchSense
Find the application events for the failed invoice export request req-export-a81.
In the workspace
Search scope
invoice-api · Production
Request filter
request_id = req-export-a81
Matching event
Export rejected · Unsupported currency
Keep the event details connected to the affected request.
How it works in Sense
The engineer has a specific application event to examine and a concrete validation question to take into the investigation. The event provides evidence about the failure without establishing why the unexpected value reached the service.
Inspect the matching events
Use the request identifier to follow related entries and read the fields that describe the rejected export.
Carry the evidence forward
Attach the relevant event details to the investigation and check how the request acquired its currency value.
Bring Sense to your team.
Explore logs & search around your company’s workflows.