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//AI SRE

Your AI SRE. Root causebefore you wake up.

A 24/7 AI SRE that starts investigating the second an alert fires, so you arrive to root causes instead of raw telemetry.

  • Always on

    Investigating before you log in

    The agent starts the moment an alert fires, not when someone opens a ticket.

  • Evidence

    Verifiable evidence

    A complete audit trail of every log, trace, and metric the agent used.

  • BYO model

    Bring your own AI provider

    Your LLM provider and API key, so you stay in control of security, governance, and spend.

//Overview

What is an AI SRE?

An AI SRE is an AI agent that investigates production incidents like a site reliability engineer: it starts when an alert fires, queries telemetry, tests hypotheses and reports a likely root cause with evidence.

The DataObserve Sense AI SRE works 24/7 on full-fidelity telemetry, shows its reasoning and complete evidence chain at every step, maps impact, remembers past incidents and runs on the AI provider you choose, including self-hosted models.

//How the agent works

Investigates like a senior SRE

  • Structured findings

    Diagnosis, root cause, and fix, with an actionable remediation plan.

  • Complete evidence chain

    Correlated signals, topology graphs, and the incident timeline.

  • Impact mapping

    Upstream causes and downstream effects across services.

  • Autonomous tool execution

    Uses the platform's tools via MCP, the way a person would, without missing a step.

  • Reasoning at every step

    Shows what it analyzed and how it concluded, so engineers can validate it.

  • Never forgets

    Every incident joins the knowledge base for the next one.

//Explore more withDataObserve

More from Sense · Reliability & Incident Management

  • Alerts

    Real-time and scheduled, built for scale.

    • Reliability & Incident Management
  • Incidents

    Logs, metrics, and traces correlated the moment an incident fires, so your team triages and resolves with the full picture.

    • Reliability & Incident Management
  • SLOs

    Define what working means, measure it continuously, and alert on how fast you're burning error budget, on the engine that holds your logs, metrics, and traces.

    • Reliability & Incident Management
  • AI Assistant

    No SQL required, answers in seconds.

    • Reliability & Incident Management

//FAQs

AI SRE: questions teams ask

  • Where does my data go?

    To your configured provider only. With a self-hosted model, telemetry never leaves your infrastructure.

  • Which providers are supported?

    OpenAI, Anthropic, Google Gemini, AWS Bedrock, DeepSeek, OpenRouter, and any OpenAI-compatible endpoint.

  • Does it need sampled data?

    No. It reasons over full-fidelity telemetry, so nothing it needs was dropped.

  • Can the AI SRE fix problems on its own?

    It investigates and recommends. Running remediation is up to your runbooks and approvals, so people stay in control of production changes.

  • How do I know the AI SRE is right?

    Every finding comes with the queries, data and reasoning behind it, so an engineer can verify each step.

// Designed for enterprises

We safeguard your company data and protect workspace privacy.

Review security, data handling and deployment requirements with our team.

  • Security and privacy

    Keep sensitive information within your organization’s approved data boundaries.

  • Governance and access

    Define who can access connected data and which actions require approval.

  • Enterprise deployment

    Plan deployment around your infrastructure and operational requirements.

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