Shared agents
AI Evals
The quality gate for AI agents, built into your Agent Development Lifecycle.
- AI Quality & Reliability
//Incidents
Incident response thatstarts with answers.
Reduce MTTR by connecting alerts, changes, and human insight with AI.
Documentation
AI Scribe
An automatic incident record across Slack, Zoom & Teams, with zero manual note-taking.
Root cause
AI root cause analysis
Deploys, flags, infra & monitors correlated in seconds to surface root cause instantly.
Remediation
Automation runbooks
ServiceNow → Jira → GitHub → rollback → investigate in one chain. One-click remediation.
//Overview
What is AI incident response?
AI incident response uses AI to shorten time to resolution: it correlates alerts with recent changes, suggests the likely root cause, runs approved runbooks and documents the incident as it happens.
DataObserve Developer's incident tooling connects alerts, changes and human insight. An AI Scribe records the timeline, AI root cause analysis points to the change behind the problem, and automation runbooks carry out approved fixes.
//What changes
What changes when AI SRE is in the room
On-call confidence goes up
Responders start with ownership, recent changes, similar incidents, blast radius, and a starting hypothesis.
Time to context collapses
Logs, metrics, changes, ownership, and past incidents in one place at alert time.
Unnecessary escalations disappear
On-call has enough context to act without paging the service owner.
Postmortems write themselves
Timeline, decisions, and action items captured during the incident.
Repeat incidents become rare
Recurring patterns are easier to spot, so teams fix the root cause.
Alert noise drops
Related alerts grouped into real incidents: fewer pages for the same problem.
//Explore more withDataObserve
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//FAQs
Incidents: questions teams ask
What is AI SRE?
AI applied to reliability: monitoring, incident response, and operational tasks, automated and improved.
Do we need to replace our tools?
No. It connects to the alerting, observability, and ticketing tools you run. Start with one service and expand.
Can it replace PagerDuty or Opsgenie?
On-call covers scheduling and escalation, and imports your setup from PagerDuty, Opsgenie, or xMatters.
What is MTTR?
Mean time to resolve (MTTR) is the average time from an incident starting to it being fixed. Correlating alerts with changes is one of the fastest ways to bring it down.
Does it write postmortems?
Yes. The AI Scribe captures the timeline, decisions and actions during the incident and drafts the postmortem from them.
