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//Trust Center

Security and trustat DataObserve.

A comprehensive approach to data privacy and security, protecting our infrastructure, our products, and your data.

  • Security

    Availability & disaster recovery

    Multi-region architecture scales if a primary location fails. Failover is tested, with frequent backups for point-in-time restore.

  • Data security

    Customer data protection

    Minimal PII, our most critical classification, encrypted in transit with TLS 1.2+ and at rest with AES-256.

  • Compliance

    Security review

    Review security, privacy and sensitive-data requirements for your deployment.

//Overview

How does DataObserve protect customer data?

DataObserve protects customer data with security controls across the company and the platform: personnel security, secure software development, vulnerability management, incident response, data isolation and identity and access management.

In the product, customers get SSO and two-factor authentication through their identity provider, a built-in secrets manager, and an out-of-the-box audit trail of every event and change. Vulnerabilities can be reported to the team before public disclosure.

//Security

Security embedded across the company

  • Personnel security

    Background checks for every hire; security and privacy training at onboarding and every year.

  • Secure software development

    Every production change peer-reviewed, tested in CI, scanned, and shipped with roll-back procedures.

  • Vulnerability management

    Infrastructure and code scanned at least monthly, remediated on NIST timelines.

  • Incident response

    A dedicated team follows SANS PICERL and NIST SP 800-61; impacted customers are notified without undue delay.

  • Data isolation

    Customer data never touches non-production, and every account is logically isolated.

  • Identity & access management

    Least-privilege RBAC, SSO for critical systems, and two-factor authentication wherever possible.

//Explore more withDataObserve

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//Product security

Controls built into the platform

  • Authentication & authorization

    Local auth or your corporate identity provider, with SSO and two-factor authentication enforced.

  • Auditing

    An out-of-the-box audit trail captures every event and change.

  • Secret management

    A built-in secrets manager stores the secrets used in your account, pipelines, and connectors.

//FAQs

Trust Center: questions teams ask

  • Found a vulnerability?

    Tell us before disclosing it publicly. We respond within 24 hours.

  • How do I report a security vulnerability to DataObserve?

    Contact the security team before disclosing it publicly. The team responds within 24 hours.

  • Does DataObserve support single sign-on?

    Yes. You can use local authentication or your corporate identity provider with SSO and two-factor authentication.

  • Is customer data isolated?

    Yes. Data isolation is one of the platform's core security controls.

// Designed for enterprises

We safeguard your company data and protect workspace privacy.

Review security, data handling and deployment requirements with our team.

  • Security and privacy

    Keep sensitive information within your organization’s approved data boundaries.

  • Governance and access

    Define who can access connected data and which actions require approval.

  • Enterprise deployment

    Plan deployment around your infrastructure and operational requirements.

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