Shared agentsCase Management
Automation, orchestration, and human decision-making combined, to adapt to unpredictable tasks and decisions over the life of a case.
- Case & Process Management
//Business Orchestration & Automation
Business orchestration andautomation technologies (BOAT).
Automation tools too often work in isolation. BOAT combines them into one intelligent platform that orchestrates end-to-end processes.
Orchestrate
Process orchestration
Workflows managed across systems, teams, and geographies.
Connect
Enterprise connectivity
Legacy systems integrated with modern applications.
Automate
AI-driven automation
Processes optimized with intelligent decisions and generative AI.
BOAT is not just about automating tasks.
It's about orchestrating end-to-end processes.
//Overview
What is business orchestration and automation technology (BOAT)?
Business orchestration and automation technology (BOAT) is a category of platforms that combine process orchestration, enterprise connectivity and AI-driven automation, replacing separate tools for RPA, BPA and integration with one framework for end-to-end processes.
DataObserve Flow delivers BOAT on open standards: it orchestrates end-to-end processes, connects enterprise systems, adds AI where it helps and gives one view of the data and decisions behind every process.
//The benefits of BOAT
Measurable value from one unified framework
End-to-end orchestration
Seamless handoffs across systems, teams, and technologies.
Intelligent decision-making
AI and ML at every step, from fraud to process mining.
Reduced overhead
One platform, less integration and maintenance.
Scalable innovation
Low-code means faster cycles.
Unified data access
All your data in one place for reporting and AI.
Adaptability
Cloud-native and modular, ready for what's next.
//Explore more withDataObserve
More from Flow · Case & Process Management
Process Orchestration
Encode and enforce the end-to-end process, so the business can evolve fast at minimal cost, with long-running automations for routine and exception-driven work.
- Case & Process Management
Hyperautomation
AI, BPM, low-code, RPA and process mining together, automating complex business processes end-to-end.
- Case & Process Management
Artificial Intelligence
AI runs inside business processes governed by an orchestration layer, which decides when an AI task runs, what data it sees, and where a person reviews the result.
- AI & Intelligent Platforms
//Why BOAT is relevant
Unify fragmented tools, tame modern workflows
Automation fatigue is real
Separate tools for RPA, BPA, and integration create maintenance nightmares.
Workflows are complex
Dynamic work needs tools that adapt and scale across departments.
Hyperautomation's next step
From automating many tasks to orchestrating them as one.
//FAQs
Business Orchestration & Automation (BOAT): questions teams ask
Does BOAT replace RPA?
Not necessarily. BOAT platforms orchestrate RPA bots alongside APIs, people and AI, so existing automation becomes one step in a governed process.
Why is BOAT relevant now?
Separate automation tools are hard to maintain and can't run complex work end to end. BOAT unifies them under one orchestration layer.
How does BOAT relate to hyperautomation?
Hyperautomation automates as many tasks as possible. BOAT is the next step: orchestrating those tasks as one process.
What are the benefits of BOAT?
End-to-end orchestration, better decisions, less overhead from separate tools, unified data access and the ability to adapt processes quickly.
